12/18/2023 0 Comments Brinks monitoring centerHowever, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Please see attached personal notes from communications with Brinks as you can see, they keep giving me the run around. The business is not openly trying to resolve this matter. These are predatory and unscrupulous tactics that a consumer should not be subjected to. They added the account to my credit report knowing they have not sent any cancellation documents and they were going to continue to charge. I have never had any sort of utility added to my credit report. It appears they are trying to violate my rights to cancel and force me to pay. Brinks added this account to my credit report showing as open and paid. Brinks continues to attempt to charge a monthly monitoring fee as of MAR 2023. I have never had equipment installed nor have I had service. When I call, they acknowledge the account shows as closed. Brinks has refunded $323.65 (JAN 2023) for cameras purchased and $65.75 (FEB 2023) for a wrongfully charged monthly monitoring fee which is an acknowledgement of my right to cancel. Company refuses to send cancellation documents.
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